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Frequently Asked Questions

- Q&A -

Question list

  • Hotel / Guest rooms

    Check-in / check-out time

    ●Check-in from 15:00
    ●Check out ~ 10:00
    The above is the basics, but early check-in and late check-out are also available.
    Please confirm whContinue reading
  • Hotel / Guest rooms

    About the use of credit card and QR payment

    Visa accept credit cards such as VISA, JCB, American Express Express, and Master
    We are sorry, but we do not support QR payment for payment Continue reading
  • Hotel / Guest rooms

    About single use

    Basically, we do not accept the use by one person.
    If you wish to use it by yourself, we will guide you to single use (1 night + 3,000 yen).Continue reading
  • Hotel / Guest rooms

    About room designation

    You can specify the room type.
    We do not accept reservations for specific rooms.

    Please contact us as we may be able to make reservations fContinue reading
  • Hotel / Guest rooms

    About cancellation fee

    The cancellation fee is as follows.
    From 7 days prior:50% From 5 days prior:70% From 3 days prior:100% On the day of arrival:100%
    *The aboveContinue reading
  • Hotel / Guest rooms

    About room type

    The rooms are Japanese-style and Japanese-Western style.
    Japanese-style rooms range from 15 sqm to 25 sqm, and Japanese-style rooms range frContinue reading

Reservation / Inquiry

If you have any questions, please contact us.