Frequently Asked Questions

- Q&A -

Question list

【Hotel / Guest rooms】
Check-in / check-out time
●Check-in from 15:00
●Check out ~ 10:00
The above is the basics, but early check-in and late check-out are also available.
Please confirm wh…Continue reading
【Hotel / Guest rooms】
About the use of credit card and QR payment
Visa accept credit cards such as VISA, JCB, American Express Express, and Master
We are sorry, but we do not support QR payment for payment …Continue reading
【Hotel / Guest rooms】
About single use
Basically, we do not accept the use by one person.
If you wish to use it by yourself, we will guide you to single use (1 night + 3,000 yen).…Continue reading
【Hotel / Guest rooms】
About room designation
You can specify the room type.
We do not accept reservations for specific rooms.

Please contact us as we may be able to make reservations f…Continue reading
【Hotel / Guest rooms】
About cancellation fee
The cancellation fee is as follows.
From 7 days prior:50%　From 5 days prior:70%　From 3 days prior:100%　On the day of arrival:100%
*The above…Continue reading
【Hotel / Guest rooms】
About room type
The rooms are Japanese-style and Japanese-Western style.
Japanese-style rooms range from 15 sqm to 25 sqm, and Japanese-style rooms range fr…Continue reading

If you have any questions, please contact us.

0269-34-2731